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đŸ’°đŸ€–đŸ” Smarter Payments, Safer Profits: How AI Cuts Costs & Fraud

Cut Costs & Stop Fraud with AI | Build a Brand People Actually Believe In | Build a Brand People Actually Believe In

Let’s kick today off with a little bit of trivia!

What is the name of the AI model developed by Google DeepMind that became the first to defeat a world champion in the game of Go?

Be sure to stick around until the end to find out the answer.

In Today’s Email:

  • Cut Costs & Stop Fraud with AI

  • Build a Brand People Actually Believe In

  • Smarter Marketing, Less Stress

On The Edge This Week:

Resources and News:

Let’s be honest, most small businesses are losing a fortune on payment processing. Between bloated fees, avoidable fraud, and clunky systems, the inefficiencies add up fast. While you're stuck overpaying for outdated tools, larger companies are using AI to streamline transactions, cut costs, and enhance security. It's time to level the playing field. READ MORE

Let’s be real—most companies treat their values like a dusty mission statement from 2008: bold fonts, vague ideals, and zero follow-through. But when done right, values aren’t just feel-good filler—they’re the backbone of your business. They shape behavior, guide decisions, and help you attract people who actually care about what they’re building.

This isn’t about printing a values poster and calling it culture. This is about making values the day-to-day GPS of your organization. Here’s how to make that alignment real—and keep it that way.

Start With What You Actually Believe

Don’t grab values from some Fortune 500 playbook because they sound good in a boardroom. Get honest. What are the non-negotiables in how your team shows up, handles challenges, and treats people? If “innovation” is on the list but every new idea gets buried in red tape, it’s time for a values reality check.

Hire People Who Already Get It

This isn’t about hiring clones. It’s about spotting alignment with your values early, not trying to retrofit it later. Ask real-world questions in interviews. Drop the hypotheticals. You’ll learn a lot more by asking, “Tell me about a time you spoke up when it was risky” than “What does integrity mean to you?”

Ditch the Siloed Approach

Your values aren’t the HR team’s problem. They’re not the CEO’s inspirational email. They’re the connective tissue between departments. If marketing and product aren’t on the same page with values, customers feel the disconnect. Build cross-functional consistency or risk mixed signals—internally and externally.

Make It Emotional, Not Just Logical

People don’t rally around a bulleted list. They rally around stories. That time your support team went above and beyond? That’s your values in action. Turn your values into something people can feel, not just memorize. Emotions make things stick; dry mission statements don’t.

Crowdsource the Truth

If leadership defines the values in a vacuum, don’t be shocked when the team ignores them. The people closest to the front lines already live your culture—they can tell you what’s real and what’s just wishful thinking. Use their input or risk building a house on sand.

Lead Like You Mean It

You can’t expect employees to take values seriously if leaders treat them like background noise. If “accountability” is a core value, and nobody at the top ever owns their mistakes, what message does that send? Leadership isn’t just about setting direction—it’s about setting the example.

Operationalize or Bust

Here’s where companies either soar or sink. Values should be embedded into your systems: hiring, onboarding, reviews, promotions, customer service scripts—you name it. If your processes don’t reflect your values, don’t expect people to. Habits beat hype every time.

Celebrate Aligned Behavior

Recognition doesn’t need to be fancy, but it better be intentional. Call out when someone lives the values in a big way—and make it public. That sets the tone for what gets noticed and rewarded. It also makes the values feel less like theory and more like a team sport.

Build Feedback Loops

This isn’t a one-and-done exercise. Values need air. They need friction. They need people to poke at them occasionally and ask, “Are we still walking our talk?” Create formal and informal ways for your team to call out misalignment—or highlight examples of when you nailed it.

Adapt as You Grow

Startups and scrappy teams have one culture. A team of 500 across five time zones? That’s a different animal. Revisit your values as the company scales. Growth isn’t an excuse to lose your soul—it’s a reason to get even more intentional about what matters.

Design for Real Life

Last thing—make your values live in the real world. Don’t build them for how you wish people behaved; build them for the messy, stressful, glorious way people actually work. That’s where alignment becomes more than a buzzword—it becomes your competitive edge.

Values don’t belong in a PowerPoint. They belong in your hiring decisions, your customer experience, your hallway conversations, and your performance reviews. They should challenge you, guide you, and—most importantly—mean something.

Because when values align with actions, culture stops being a corporate mystery and starts becoming your unfair advantage.

Ready to make that shift? Start where it matters—on the ground, with your people, every single day.

Feeling overwhelmed by email marketing as a small business owner? You’re not alone. Manually writing and sending emails can eat up hours you don’t have. That’s where email automation comes in. By automating your email marketing, you can save time, reduce stress, and focus on growing your business. Automation handles the repetitive tasks—like scheduling and follow-ups—so your messages go out consistently and effectively. The result? Better customer relationships and more time back in your day. READ MORE

Recurring revenue is a powerful asset—and buyers know it. It signals stability, consistent cash flow, and strong growth potential. When a business generates predictable income month after month, it immediately stands out as a valuable, scalable investment. READ MORE

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That’s all for today. As promised, here is the answer to our trivia question!

AlphaGo

We hope you enjoyed the latest issue of Get The Digital Edge. Be sure to check back next week for even more edge. Have a great day!

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Cheers,

Get The Digital Edge Team (and Scott)