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đ°đ€đ Smarter Payments, Safer Profits: How AI Cuts Costs & Fraud
Cut Costs & Stop Fraud with AI | Build a Brand People Actually Believe In | Build a Brand People Actually Believe In

Letâs kick today off with a little bit of trivia!
What is the name of the AI model developed by Google DeepMind that became the first to defeat a world champion in the game of Go?
Be sure to stick around until the end to find out the answer.
In Todayâs Email:
Cut Costs & Stop Fraud with AI
Build a Brand People Actually Believe In
Smarter Marketing, Less Stress
On The Edge This Week:
Resources and News:
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Letâs be honest, most small businesses are losing a fortune on payment processing. Between bloated fees, avoidable fraud, and clunky systems, the inefficiencies add up fast. While you're stuck overpaying for outdated tools, larger companies are using AI to streamline transactions, cut costs, and enhance security. It's time to level the playing field. READ MORE
Letâs be realâmost companies treat their values like a dusty mission statement from 2008: bold fonts, vague ideals, and zero follow-through. But when done right, values arenât just feel-good fillerâtheyâre the backbone of your business. They shape behavior, guide decisions, and help you attract people who actually care about what theyâre building.
This isnât about printing a values poster and calling it culture. This is about making values the day-to-day GPS of your organization. Hereâs how to make that alignment realâand keep it that way.
Start With What You Actually Believe
Donât grab values from some Fortune 500 playbook because they sound good in a boardroom. Get honest. What are the non-negotiables in how your team shows up, handles challenges, and treats people? If âinnovationâ is on the list but every new idea gets buried in red tape, itâs time for a values reality check.
Hire People Who Already Get It
This isnât about hiring clones. Itâs about spotting alignment with your values early, not trying to retrofit it later. Ask real-world questions in interviews. Drop the hypotheticals. Youâll learn a lot more by asking, âTell me about a time you spoke up when it was riskyâ than âWhat does integrity mean to you?â
Ditch the Siloed Approach
Your values arenât the HR teamâs problem. Theyâre not the CEOâs inspirational email. Theyâre the connective tissue between departments. If marketing and product arenât on the same page with values, customers feel the disconnect. Build cross-functional consistency or risk mixed signalsâinternally and externally.
Make It Emotional, Not Just Logical
People donât rally around a bulleted list. They rally around stories. That time your support team went above and beyond? Thatâs your values in action. Turn your values into something people can feel, not just memorize. Emotions make things stick; dry mission statements donât.
Crowdsource the Truth
If leadership defines the values in a vacuum, donât be shocked when the team ignores them. The people closest to the front lines already live your cultureâthey can tell you whatâs real and whatâs just wishful thinking. Use their input or risk building a house on sand.
Lead Like You Mean It
You canât expect employees to take values seriously if leaders treat them like background noise. If âaccountabilityâ is a core value, and nobody at the top ever owns their mistakes, what message does that send? Leadership isnât just about setting directionâitâs about setting the example.
Operationalize or Bust
Hereâs where companies either soar or sink. Values should be embedded into your systems: hiring, onboarding, reviews, promotions, customer service scriptsâyou name it. If your processes donât reflect your values, donât expect people to. Habits beat hype every time.
Celebrate Aligned Behavior
Recognition doesnât need to be fancy, but it better be intentional. Call out when someone lives the values in a big wayâand make it public. That sets the tone for what gets noticed and rewarded. It also makes the values feel less like theory and more like a team sport.
Build Feedback Loops
This isnât a one-and-done exercise. Values need air. They need friction. They need people to poke at them occasionally and ask, âAre we still walking our talk?â Create formal and informal ways for your team to call out misalignmentâor highlight examples of when you nailed it.
Adapt as You Grow
Startups and scrappy teams have one culture. A team of 500 across five time zones? Thatâs a different animal. Revisit your values as the company scales. Growth isnât an excuse to lose your soulâitâs a reason to get even more intentional about what matters.
Design for Real Life
Last thingâmake your values live in the real world. Donât build them for how you wish people behaved; build them for the messy, stressful, glorious way people actually work. Thatâs where alignment becomes more than a buzzwordâit becomes your competitive edge.
Values donât belong in a PowerPoint. They belong in your hiring decisions, your customer experience, your hallway conversations, and your performance reviews. They should challenge you, guide you, andâmost importantlyâmean something.
Because when values align with actions, culture stops being a corporate mystery and starts becoming your unfair advantage.
Ready to make that shift? Start where it mattersâon the ground, with your people, every single day.
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Thatâs all for today. As promised, here is the answer to our trivia question!
AlphaGo
We hope you enjoyed the latest issue of Get The Digital Edge. Be sure to check back next week for even more edge. Have a great day!
HOW ARE WE DOING?
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Cheers,
Get The Digital Edge Team (and Scott)